Frequently Asked Questions (FAQ)
Below are answers to some of the most common questions we receive.
If you have a different question—or a question about a specific pin—please use our Contact Form to reach us.
Is my payment information secure?
Yes. All payments made on VintagePinShop.com are processed securely through Stripe, one of the world’s leading payment processors.
We never see or store your credit card details—everything is encrypted and handled safely on Stripe’s servers.
You can pay confidently using major credit cards, Apple Pay, or Google Pay.
Do you ship internationally?
Items purchased directly from VintagePinShop.com ship within the United States only.
However, all of our pins are also available internationally through eBay’s International Shipping Hub.
- On each product page, you’ll find an eBay link just below the “Add to Cart” button that takes you to the corresponding eBay listing.
- You can also browse our entire eBay store by clicking here.
What shipping service do you offer and how are pins packaged?
We ship exclusively via USPS Ground Advantage.
Pins are packed securely in either a small brown box or bubble mailer, depending on price and fragility.
We take great care to ensure that every pin arrives in the same condition as listed.
How long do purchases take to ship?
- Orders typically ship the next business day (except Saturdays, Sundays and major holidays).
- All packages ship from Seattle, Washington via USPS Ground Advantage.
- Delivery usually takes 2–5 business days within the 48 contiguous states.
- Shipping times vary by distance; Alaska, Hawaii, and offshore destinations may take longer.
Do you offer returns?
Yes, returns are accepted under certain conditions.
Please review our full Returns Policy for details.
Have a different question?
If you didn’t find your answer here, visit our Contact Page and we’ll be happy to help.